Improving
Fair treatment of clients when providing advice and service is high on our priorities and we recognise that it goes beyond just having a satisfied client. We regularly review our practices to ensure clients are being treated fairly and to consider any changes we could make to further improve our approach.
Client feedback
As part of this review we seek clients’ feedback on their recent experience and to assist us, we ask if you would please complete our brief questionnaire.
Your privacy
We treat all responses anonymously but use the de-personalised information to provide feedback to our advisers and support our development activity. Your participation in this survey will not result in your details being used for marketing purposes.